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The Best small business website

All the small business information you need to know about is right here. Presented and researched by http://www.lawmeet.com. We've searched the information super highway far and wide to provide you with the best small business site on the internet today. The links below will assist you in your efforts to find the information that you are looking for about
small business, this web site also contains detailed information about mesothelioma diagnosis, mesothelioma treatment, clinical trials, and medical breakthroughs. You will also find useful resources such as lists of physicians and medical centers, as well as Lipitor, Asbestos and Vioxx.

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Now, just in the event that the link above did not give you exactly what you wanted as far as small business is concerned then we invite you to click one of the links on the left side of this page. You will find the best price for the exact small business you want.

Our research leads us to the best manufacturers of small business and we are quite certain you will agree after your visit. Plus they all come with a satisfaction guarantee.

Make Your Complaint Heard & Get Results

 by: James H. Dimmitt

At some point in time you will be faced with the need to register a complaint because of a poor product or poor service, or maybe even both !

Here are some tips to make sure that your complaint is NOT ignored.

Keep Your Cool

It's difficult to do this when you are "mad as all get out" but it's a key step to making sure you're complaint gets heard. Act reasonably and politely.

Make the person on the other end of your complaint WANT to help you. Losing your temper can cause the other person to become "defensive" instead of cooperative and helpful.

Identify Yourself

Don't start out with "what" you are - "I'm a lawyer", "I'm a doctor", "I'm a trash collector". Start out with "who" you are - "My name is Jim". You want them to see you as a person, not just another problem.

Give them your name and telephone number. This allows the other person to respond more effectively and follow-up with results. Remaining anonymous doesn't establish the one-on-one relationship you need in order to have your problem resolved.

Be Precise

Have receipts and other records available to assist you in giving an accurate account of your complaint. Give them as many details as you can - the date you made the purchase, the store where you made the purchase orencountered the problem, the name of the salesperson you were working with, etc.

Keep a record of the date, time and name of any person you speak with about your complaint. If they are unable to resolve your complaint immediately, ask when you can reasonably expect a follow-up phone call.

Thank You

End your conversation by thanking them for their help. If you have the person's name you are speaking with, address them by name, "thank you Angela".

When the problem is resolved to your satisfaction, you may even want to write a simple thank you note. People who work in customer service appreciate this more than you might know.

Use these steps "to your credit" the next time you have a complaint, and you'll have greater success and results.

About The Author

© 2003, Your Free Credit Report Now


Author: James H. Dimmitt.


Get your FREE credit report online now and subscribe to our FREE weekly newsletter "TO YOUR CREDIT".


Visit http://www.yourfreecreditreportnow.com for more information.


jimdim815@aol.com

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